At Bulk Mockup, your satisfaction is our top priority. We want you to feel confident in your purchase, which is why we offer a 14-day 100% money-back guarantee on all new subscriptions.
If you face challenges while using our product within the first 14 days, we provide personalized one-on-one assistance to help you get the most out of Bulk Mockup
Simply book a call with our team below.
If, after our support session, you still feel that Bulk Mockup isn’t the right fit for you, we’ll promptly issue a full refund (100%) within the 14-day window.
Important Terms & Conditions
Refund Window
- Refund requests are only valid within the first 14 days of your initial purchase.
- Renewals and recurring subscription payments are non-refundable. Please make sure to cancel your subscription in advance if you no longer wish to continue.
Subscription Responsibility
- It is the customer’s responsibility to manage and cancel subscriptions before the renewal date.
- Failure to cancel on time will not qualify for a refund.
Refunds After 14 Days
- Refund requests made after the initial 14-day period may be considered on a case-by-case basis.
- For approved refunds after 14 days, please note that 30% of the payment is retained to cover payment gateway and processing fees. You will receive 70% of the original payment.
Eligibility Exceptions
Refunds will not be granted in the following cases
- Requests made after the 14-day refund window has passed (unless approved under section 3).
- Refund requests for subscription renewals or expired plans.
- Refunds requested due to failure to cancel before renewal.
Contact us
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to [email protected]
